Beth Israel Deaconess Medical Center (BIDMC), Boston, MA

The BIDMC Emergency Department, the hub of our operations, is a level 1 trauma center serving the Boston metropolitan area. BIDMC is a 673-bed acute care hospital and the emergency department treats over 55,000 patients a year. The state-of-the-art facility is designed to meet the needs of a high-volume, acutely injured or ill patient population. The ED is staffed by over 50 specialty trained, board-certified physicians with expertise in diagnosing and treating a wide spectrum of acutely injured or ill patients. An on-site, integrated radiology suite and round-the-clock laboratory services are available to assist with every emergency need. Staff members are also involved in research, toxicology, public policy, disaster planning, residency training, prehospital care and international emergency medicine. Medical coverage in the ED is provided by ‘layered attending physician staffing’ with as many as 4 attending physicians on at one time. A teaching hospital of Harvard Medical School, BIDMC’s Emergency Department is home to the Harvard Affiliated Emergency Medicine Residency (HAEMR), a highly-rated and competitive three-year residency program with a total of 39 residents, 13 per year, selected from over 1,000 annual applications. In addition, the emergency department is engaged in basic science research.

Beth Israel Deaconess Medical Center, 330 Brookline Avenue, Boston, MA 02215

Beth Israel Deaconess Milton, Milton, MA

Beth Israel Deaconess Hospital–Milton is an 81-bed community hospital just south of Boston. The ED serves more than 25,000 patients per year and is staffed and managed by our team of Harvard faculty, attending physicians from BIDMC who are experts in treating critically ill patients and managing trauma. The Emergency Department at BID–Milton offers a Fast Track service staffed with a physician assistant to facilitate and expedite the care of patients with lower acuity complaints. The ED has double MD coverage noon to 9:00 PM and AHP provider coverage from 8:00 AM to midnight. The admission rate from the ED is 20%.

Milton Hospital, 199 Reedsdale Road, Milton, MA 02186

Beth Israel Deaconess Hospital, Needham, MA

Beth Israel Deaconess Hospital–Needham is a 53-bed community hospital located 19 miles southwest of Boston. The recently renovated ED treats 19,000 patients per year and is recognized for its life-saving stroke care, advanced medical technology and short wait times. The ED has a double ambulance bay with direct access to a fully equipped trauma room, and 19 private treatment rooms. The admission rate from the ED is 23%.

The Department also offers:

  • Telemedicine for acute stroke consultations
  • Radiology services
  • Rapid transport to Beth Israel Deaconess Medical Center in Boston for patients requiring cardiac catheterization or other advanced care.

Beth Israel Deaconess Hospital-Needham, 148 Chestnut Street, Needham, MA 02492

St. Vincent Hospital, Worcester, MA

Saint Vincent Hospital is a state-of-the-art facility that provides compassionate and quality healthcare to the Greater Worcester community of Massachusetts. Recently, Saint Vincent Hospital has been named best regional hospital in Massachusetts by the U.S. News & World Report. Saint Vincent Hospital treats more than 60,000 patients a year in the emergency department, which offers 48 beds and specialized treatment rooms for emergent care of all medical and surgical emergencies. The hospital has a dedicated, 8-bed behavioral health unit within the Emergency Department.  The hospital is a certified regional stroke center and provides 24/7 percutaneous coronary interventions for patients with STEMI or acute coronary syndrome. The Department offers a Rapid Medical Evaluation service staffed by a physician assistant to help expedite patient evaluations and enable consistent median door to provider times within 30 minutes for all ED patients. Medical coverage in the ED is provided by layered attending physician staffing with up to three MDs on at one time augmented with IM and EM resident coverage and 24/7 midlevel provider coverage. The admission rate from the ED is 26%.

Saint Vincent Hospital, 123 Summer Street, Worcester, MA 01608

St. Luke’s Hospital, New Bedford, MA

St. Luke’s Hospital in New Bedford is a leading health care provider in Southeastern Massachusetts, continually growing in scope and technologies to meet the diverse needs of the families of Greater New Bedford.

The emergency department is one of the busiest in Massachusetts with an annual volume of over 90,000 ED visits. With over 55 beds, the Department includes 2 state-of-the-art trauma rooms, 9 negative-pressure decontamination rooms for the treatment of patients with contagious diseases or hazardous exposures, a 6-bed dedicated pediatric emergency area, a safe and secure behavioral health unit with state-of-the-art equipment and monitoring, and a 16-bed rapid assessment area for highly efficient express care and lower acuity needs. The department has double MD coverage 24 hours a day. The admission rate from the ED is 27%.

St. Luke’s Hospital, 101 Page Street, New Bedford, MA

Beth Israel Deaconess Hospital Plymouth, Plymouth, MA

Beth Israel Deaconess Hospital–Plymouth is a 150-bed acute-care hospital serving more than 250,000 residents in the Plymouth and Barnstable counties of Massachusetts, and is the region’s leading provider of high-quality health care. The Sykes Emergency Department treats more than 50,000 patients each year.  The specialty-trained, board-certified physicians and emergency nursing staff have expertise in diagnosing and treating a wide spectrum of injured and ill patients. BID–Plymouth ED nurses are Advanced Cardiac Life Support (ACLS) providers and many have advanced training in pediatrics and trauma. BID–Plymouth offers state-of-the-art therapies for treating acute coronary conditions and stroke. These leading-edge therapies offer patients new hope for promising outcomes, and improved long-term prognoses. The ED also has access to a TeleNet Stroke service and an integrated radiology suite and laboratory services. Medical coverage in the ED is provided by layered attending physician staffing with as many as three attending physicians on at one time, and single MD coverage overnight. The admission rate from the ED is 19%.

275 Sandwich Street, Plymouth, MA 02360. Tel: (508) 746-2000

Harrington Hospital

Harrington Hospital’s Southbridge emergency department offers 24-hour care for emergency medical and psychiatric conditions and is a designated Primary Stroke Service Center. The facility currently includes 8,500 square feet of space, with ongoing renovations soon to result in an additional 2,400 square feet of space including three additional exam rooms, and a modernized facility to care for up to 35,000 patients each year.

100 South Street, Southbridge, MA

Harrington Healthcare

The Remillard Family Emergency Department, at Harrington Healthcare’s Webster campus, offers 24-hour care for emergency medical and psychiatric conditions. It is a designated Primary Stroke Service Center. The facility features 13,000 square feet of emergency treatment space, including a central registration area, two waiting rooms, nine private exam rooms, and a separate ambulance entrance.

340 Thompson Road, Webster, MA

Urgent Care Locations

Our advanced urgent care centers, positioned within the BILH system, act as a bridge between outpatient PCP visits and the Emergency Department, helping give patients another resource for timely care while also reducing unnecessary ED use and overcrowding.

BID Urgent Care–Chelsea

1000 Broadway
Chelsea, MA 02150
Phone: 617-975-6060

BILH Urgent Care–Chestnut Hill

200 Boylston Street 1st Floor
Chestnut Hill, MA 02467
Phone: 617-278-8500

BILH Urgent Care-Dedham

910 Washington Street
Dedham, MA 02026
Phone: 781-453-7200

BILH Urgent Care-Quincy

100 Walter J. Hannon Parkway
Quincy, MA 02169
Phone: 617-615-4000

Virtual Urgent Care: BIDMC OnDemand

In addition to our on-site urgent care options, our network also provides virtual urgent care consultations through our BIDMC OnDemand platform. This telehealth service provides patients easy and timely access from anywhere in Massachusetts to our emergency medicine doctors. Patients can sign up and see an emergency medicine physician virtually from the comfort of their own home using a smart phone, tablet or computer.

Once connected, an emergency medicine physician can provide:

  • timely consultation on a wide range of common illnesses and minor injuries
  • instant medical treatment plan and follow-up instructions
  • access to some prescriptions when appropriate